Complaint to a Hotel

Formal Letter • Intermediate

You were not satisfied with your recent stay at a hotel. Write a letter to the hotel manager. In your letter, provide the dates of your stay, describe the specific problems you encountered, and suggest how the hotel could compensate you.

Instructions:
  • You should spend about 20 minutes on Task 1 and 40 minutes on Task 2.
  • Write at least 150 words for Task 1 and at least 250 words for Task 2.
  • Organise and present your ideas clearly, and use appropriate examples to support your arguments.